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General Terms and Conditions

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Data privacy and cookies

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of statutory provisions (GDPR, TKG 2003). In this privacy notice, we inform you about the most important aspects of data processing within the scope of our website.

When you visit our website, your IP address, the beginning and end of the session will be recorded for the duration of this session. This is technical and thus constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit f GDPR. Unless otherwise stipulated below, we will not further process this data.

 

Contacting us

If, within the scope of the internet offering, the opportunity for the input of personal or business data (email addresses, names, physical addresses) is given, the input of this data by the user takes place in all cases on a voluntary basis. The use of and payment for all services offered is permitted – to the extent technically possible and reasonable – even without providing such data or stating anonymised data or a pseudonym.

If you contact us by email, the information you provide will be stored with us for six months to process the request, and in the event that follow-up questions are required. We do not share this data without your consent.

 

 

DATA STORAGE

For the purpose of contract processing, the following data will also be stored by us: name, contact details, company data, UID number and address. The data provided by you is required for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. A data transfer to third parties does not take place, with the exception of the transfer of the necessary data to the transport company/shipping company commissioned by us for the delivery of the goods, as well as to our tax advisor for the fulfilment of our obligations under tax law.

The data regarding name, contact details, company data, UID number, address, goods purchased and date of purchase will also be stored until the expiration of product liability (10 years). Data processing is carried out on the basis of the statutory provisions of § 96 para. 3 TKG, as well as Art. 6 para. 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the GDPR.

 

Use of cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do not cause any damage.

We use cookies to make our offering easier to use. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on the next visit.

If you do not wish to do so, you can set up your browser so that it informs you about the setting of cookies and you only allow this on a case-by-case basis. Each browser allows different handling of cookies. You can find the settings in the help menu of your browser or under the following links:

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

When you disable cookies, the functionality of our website may be limited.

 

Use of Google Services

Our website uses several services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”) if you are a resident of the European Union, the European Economic Area and Switzerland, Google Ireland Limited (register number: 368047), Gordon House, Barrow Street, Dublin 4, Ireland. The services are explained in more detail below.

By incorporating Google Services, Google collects and processes, among other things, personal information. A transfer of the collected data to a third country cannot be excluded. Google is committed to complying with the EU-US and Swiss-US Privacy Shield Frameworks with the Privacy Shield certification. For information on participating, please refer to the search term Google here: https://www.privacyshield.gov/listThe information may also be shared with Google’s contractual partners.

 

Google Tag Manager

Our website uses the features of Google Tag Manager. This service manages website tags through an online interface. Tags are information in the code of the website that makes it easier to manage, find and market the website. No cookies are used or personal data collected. Google Tag Manager triggers other tags that may then also collect personal data. Google Tag Manager does not access this data. If you have blocked cookies and tag processing in your browser, Google Tag Manager will take this into account. More information about how it works: https://www.google.com/analytics/terms/tag-manager/

 

Google Analytics

Our website uses the features of Google Analytics. This service uses so-called "cookies". These are text files that are stored on the end device of the users and thus enable an analysis of the use of the website. The information generated by the cookie about the use of this website is transmitted to a Google server and stored there. IP anonymisation is active on this website. Your IP address will be recorded but pseudonymised immediately (e.g. by deleting the last 8 bits). This makes it only possible to locate it roughly.

Our internal controller has concluded a contract for the use of Google Analytics for order processing in accordance with Art. 28 GDPR. The processing of the data is carried out to evaluate the use of the website, to generate reports on the website activities and to provide other services connected to the website and the Internet.

To analyse and continuously improve our website, we have activated the Google Analytics report on performance according to demographic characteristics and interests (Google Signals). This breaks down web analytics data by demographics and interests. In order to collect this data, Google uses third-party cookies (e.g. DoubleClick cookies), among other things.

You can exercise your right to object at the link below. There you can download and install a browser plug-in that prevents further processing of your data: http://tools.google.com/dlpage/gaoptout?hl=deEnabling this feature may result in site functionality limitations.

The described processing of personal data takes place on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) in the high benefit of the services for the further development and optimization of the company's presence. By using this website, you agree to the processing of the data collected about you by Google and the manner of data processing described above and the named purpose.

 

Google Ads and Conversion Tracking

Our website uses features of Google Ads. Part of this online advertising program is the Google Display Network, a group of millions of websites, videos and apps where online advertising can appear. The Sites are partners of Google and allow advertisers to play ads (e.g. text or image). This website uses cookies for the purpose of targeting visitors via remarketing campaigns with online advertising at a later date on the Google advertising network. To deliver remarketing ads, third parties such as Google use cookies based on a visit to this website. The cookies set after a visit to this site have a limited duration (e.g. 30 or 60 days) and then automatically expire.

You can exercise your right to object to Google’s use of these cookies by visiting the Google opt-out page at http://www.google.com/ads/preferences .

As part of Google Ads, we also use the function of conversion tracking. For billing advertising services and evaluating call-up statistics, a conversion cookie is set when our website is accessed by an ad on Google. If the user visits certain websites of this website during the term of the cookie, Google and we can recognize that the user clicked on the ad and was redirected to this page. The information obtained is used to generate conversion statistics. We anonymously see the total number of users who clicked on our ads and were redirected to a conversion tracking tagged page. These cookies expire after 30 days, for example, and are not used for personal identification.

For more information on Google Ads and Google Conversion Tracking, see the Google Privacy Policy.

 

Google reCaptcha

Our website uses the reCAPTCHA function of Google. This is used to distinguish entries by natural persons and abusive machine or automated processing. The Service includes the sending of data required for the Service to the Google Servers and is done in accordance with the GDPR on the basis of our legitimate website operator interest in avoiding misuse or spam. 

More information about Google reCAPTCHA and Google’s Privacy Policy: https://www.google.com/intl/de/policies/privacy/

 

Your rights

You have the right to obtain information about, correct, delete, restrict, transfer, withdraw and object to the processing of your data stored with us. If you believe that the processing of your data violates data protection law, or your data protection claims have otherwise been violated in any way, you can contact us at info@mikka.com or contact the data protection authority. 

 

You can reach us at the following contact details 

MIKKA GmbH

Traunuferstraße 110 // 4052 Ansfelden // Austria

Phone: +43 7229 23023
Fax: +43 7229 230231
Email: info@mikka.com